Customer Relationship Management (CRM) is a way to identify, acquire, and retain customers. It is a business process of understanding, collecting and managing all of the information in a business environment relating to a customer. The goal of CRM is to effectively communicate with customers and improve customer relationship over time.

Areas of service(s)

  • CRM systems analyze and design
  • Support to consolidate current CRM solutions
  • CRM data reconciliation
  • Consulting services within CRM area

How GrowIT does

By integration of the new operational CRM system for corporate clients, we provide Business Intelligence expertise and practice. The goals of the project are to design and develop the Oracle Data Staging Area, and to create data connection with the CRM application on the Siebel platform. We also have projects on consolidation of customized CRM systems in order to improve the performance of processes in the current CRM.

Benefits GrowIT delivers

Based on our long-term experience with CRM systems in Telecommunications and Banking, our customers can improve and build their new and efficient CRM systems.

Peter Pazmany

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Radovan Zaprazny

Maria Barnasova

Pavol Bielik

Jan Repak